Verification of Benefits
Insurance Verification Services
Zealie’s insurance verification services can help you make smart admission decisions. Our verification of benefits (VOB) and Smart VOB services are designed to give you timely and accurate information that you can trust.
Verification of Benefits (VOB)
Receiving a timely and accurate VOB is one of the most important aspects of revenue cycle management. If done incorrectly, it can severely impact your revenue. That’s why Zealie has over 15 highly trained employees that work exclusively on verification of benefits.
When there is a high volume of VOBs that need to be processed, like on Monday mornings, Zealie’s platform has the unique capability of adding additional staff to make sure all verification of benefits is processed quickly. Our team of VOB experts in conjunction with our high-performing software delivers the fastest turnaround times in the industry.
Zealie’s proprietary Smart VOB software estimates how much you’ll get paid before you admit a new client. Smart VOB calculates estimated reimbursement rates for all levels of care, based on millions of dollars of historical data, and presents it to you on your VOB form. Smart VOB is the only software of its kind. Zealie’s software engineers, working hand-in-hand with our billing experts, have created a system like no other. The system reads the responses received when running a manual verification of benefits and isolates the responses that have been determined to have the largest impact on reimbursement rates. Then the system calls Zealie’s vast reimbursement database and locates policies that have the same responses and tells you what those policies have historically paid for the services you provide. All of this happens within seconds of the verification of benefits being completed, giving you the peace of mind of knowing what similar insurance policies have paid for the services you provide.
process is better than the competition